Homeowners across Norfolk call Big Toms Roofing because we do what we say โ show up on time, explain what we find in plain language, and stand behind every Roof Repair job with a written warranty.
Big Toms Roofing has spent years building a reputation in Norfolk for doing Roof Repair the right way โ proper permits, manufacturer-approved materials, and a crew lead on-site for every job, not just a subcontractor nobody vetted.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Norfolk job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Norfolk emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
A Roof Repair replacement is one of the biggest investments a Norfolk homeowner makes in their property, and we treat it that way โ daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
Downtime costs money, so commercial Roof Repair jobs get scheduled around your operating hours whenever possible, with clear communication to property managers and tenants throughout the project.
After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.
Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Norfolk crews balance intake and exhaust ventilation to extend the life of your Roof Repair system and lower attic temperatures in summer.
Every one of these commitments exists because a Norfolk homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Because our trucks stay staged around Norfolk, we're rarely more than an hour from your address for emergency calls.
Our installers hold current manufacturer certifications, which means your warranty stays intact and the work meets code.
If something about the finished work doesn't sit right with you, call us back and we'll make it right โ that's the deal.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
We treat your yard and driveway like we'd want ours treated โ swept, protected, and cleared before we leave each day.
{We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Roof Repair jobs in Norfolk.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Bought a house in Norfolk last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Big Toms Roofing crews are staged to cover all of Norfolk and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.
Zip codes we serve in and around Norfolk, VA include: 23509 23508 23507 23504 23503 23502 23505 23551 23518 23510 23511 23517 23523 23513 23501 23506 23514 23515 23519 23529 23541
One call gets a licensed Norfolk roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Norfolk, VA
